Vice President Client Services - Life Sciences

New York, Boston
Postgraduate degree
Functional areas

About us

Genioo is an innovative consulting firm, working with ambitious leaders to help them bring their vision to life. The challenge for any leader is bridging the gap between thinking and doing. We work alongside clients to deliver mission-critical projects that translate their big ideas into practical reality – and add lasting value to their business.

We are set apart by our approach and our people. We understand what it takes to deliver and sustain change. With our global talent pool of senior consultants with extensive project and line management experience, we can bring together the best mix of skills for critical projects. Our uniquely flexible resourcing model provides hands-on support as, and when, it is needed. We guide, mentor and coach client teams, ensuring they retain ownership so that changes stick and the intended benefits are delivered.

When failure is not an option, Genioo can help you succeed.

The role

We are looking for a Vice President Client Services to join our fast growing and dynamic team. As a Vice President Client Services based in the US, you will have a unique opportunity to be a true leader of our client relationships, to shape the client work, to attract/build/develop talents, and to manage and develop a practice with our highly-talented and internationally-minded people. You will play a key role in co-creating and participating in the future development of Genioo and driving disruption in the  management consulting industry.  

What you should enjoy doing

  • Developing and maintaining meaningful and productive client relationships at all levels to ensure that strategic recommendations and creative deliverables surpass client expectations.
  • Leading multiple client accounts by designing and implementing account strategies that deliver sustainable growth.
  • Driving the execution of strategic account plans; with internal teams for assigned accounts to achieve revenue growth and profitability targets.
  • Proactively identifying and cultivating business opportunities, responding to customer requirements and helping craft insightful, high-quality solutions to solve complex business challenges.
  • Scaling internal functions and contributing to the development of a fast-growing organization.

What we look for

  • A minimum of 10 years of professional experience, including 7+ years experience gained from a leading management consulting firm; a deep knowledge in consulting Life Sciences.
  • Additional line management experience, ideally  as a Chief of  Staff or Head of Strategy (or equivalent), in a Life Sciences company, would be a big plus.
  • You have successfully won and delivered projects related to one or more of these topics: Transformation and/or Manufacturing/Supply Chain, and/or BD&L. 
  • You’re an excellent networker with a proven track record in winning new clients and keeping your relationships with them alive.
  • You have a healthy competitive nature and jump at the chance to pursue new business opportunities.
  • You have the ability to translate complex topics into simple terms and lay them out for a variety of stakeholders.
  • You have compelling communication/presentation skills, can get your message across clearly, and you are also a good conversationalist and great listener.
  • You are a people person with strong interpersonal skills and cultural awareness, and have the ability to manage, influence and collaborate with staff and colleagues at all levels.
  • You are that one leader that motivates and encourages those around you to do their very best.
  • You are a strong self-starter and possess a contagious entrepreneurial spirit.
  • You love being at the cutting edge of everything you’re passionate about.

What we offer

Impactful client work & great opportunity to shape the company: 

  • Further our set-up of close and intense collaboration with our clients and leverage the opportunity to build deep and long-lasting senior client relationships
  • Serve your current colleagues as your new clients and capitalize on all the good relationships and knowledge that you have built over the last 15 years
  • In collaboration with the commercial team, help establish the foundation of how we evolve our go-to market and outreach strategies throughout the US across the entire sales funnel
  • Help refine our strategies for outreach and building deep client relationships across the US  

Great team and people around you:

  • Have direct access to the Genioo founders and work closely with them, experiencing the collaborative leadership style of the executive team
  • Have access to great collaborative colleagues who share their knowledge and insights with you and provide help and support
  • Rely on team leaders and team members who have a strong sense of accountability, quality, and follow-through
  • Experience and role-model our culture of mutual support, respect and responsibility
  • Collaborate with the broader Genioo commercial and client service teams to drive global partnership with our clients

Entrepreneurial work environment: 

  • Experience Genioo's ambition to scale and build an industry-leading specialized consulting company (at scale), which has the potential to revolutionize the industry
  • Leverage the established base of a strong and profitable consulting company that has access to industry-leading clients and top talent.
  • Have the freedom and responsibility to personally drive your own ideas and initiatives, growing new clients, collaborating among high-performing teams and ensuring high-quality client impact.

Steep learning curve & intellectually stimulating work:

  • Build on the opportunity to embark on multiple long term career pathways
  • Enjoy the freedom to focus on what you like to do most and what you are best at

Unique delivery model:

  • Leverage our play into the megatrend of the independent workforce, combining independent workers with our own consultants to create high performing teams
  • Have privileged access to deep subject matter experts by tapping into the knowledge of senior leaders through our network of independent professionals
  • Join us on our shared vision of building an integrated consulting and tech company, providing a platform for project delivery to our clients

Job information

Firm: Genioo

Location: New York, Boston

Education: Postgraduate degree