W. Capra Consulting to acquire Impact 21

W. Capra Consulting, a Chicago-based IT consultancy focusing on the retail industry, has agreed to acquire Impact 21, a Lexington, KY-based retail sector consulting firm.

Founded in 1998, Impact 21 provides business and technology consulting services to petroleum/convenience store, retailing, refining, and foodservice industries. The firm has practices in business and technology alignment, technology and innovation, customer strategy and experience, category management and foodservice, and staff augmentation.

Impact 21 have more than 50 employees, according to LinkedIn, and offices in Lexington and Tampa.

The Impact 21 deal will create a “premier end-to-end consulting and services business,” W. Capra Consulting said in a press release. The combined firm will offer have offerings across strategy, technology, operations, and transformation, and will have consultant teams experience in leading the full lifecycle of client initiatives.

The transaction, which is slated to close in the second quarter of 2024, will grow W. Capra to five offices and expand its physical presence into Kentucky and Florida. The firm currently has offices in Chicago, Nashville, and Toronto.

“The Impact 21 team and their complementary capabilities are a perfect addition to W. Capra, expanding the services that we individually provide to our respective clients. We’re beyond excited by the ability to serve our clients, industries, and communities in a more comprehensive way together,” Mike Streams, Partner at W. Capra, said.

As part of the transaction, Impact 21 co-founders Lisa Biggs and Lesley Saitta will join W. Capra as partners in the consulting practice.

“These past few years have been a significant period of growth for Impact 21,” Biggs said. “We recognize our alignment with W. Capra in both our long-term vision and near-term objectives. We are most excited about how our alignment allows us to deliver on those strategic plans and to elevate our delivery of services and thought leadership to our clients and industries.”

Founded in 2000, W. Capra focuses on helping retailers and solution providers enable secure commerce. The firm has offerings across store and corporate operations, consumer experience and engagement, risk consulting, and the Trellix professional services enterprise software suite.

Capra has over 90 employees, according to LinkedIn.