Benefit Technology Resources promotes Kate Taylor to president and COO

17 October 2019 2 min. read
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Benefit Technology Resources (BTR), a Tampa-based independent HR technology consulting firm, has promoted Kate Taylor to president and chief operating officer.

Founded in 2008, BTR delivers human resources technology consulting services to insurance brokers and employers, helping them select and implement the best suited technology from more than 400 vendors. The firm provides assistance with a client’s current vendor, during new vendor searches and during the RFP process, or when exiting a professional employer organization arrangement. BTR operates two divisions: consulting and benefits administration.

The consultancy has now promoted Kate Taylor to president and COO. Taylor joined the firm in 2011, and most recently served as vice president.

In her new role, Taylor will manage corporate-wide operations, guide strategy for the firm’s overall business goals, and oversee implementation of strategic initiatives, processes, and projects. She will also oversee client, carrier, and broker relationships.

Kate Taylor, President and COO at Benefit Technology ResourcesBRT founder Jaime Hawkins will remain chief executive officer of the firm, with Taylor assuming his former role of president.

"This is a promotion Kate richly deserves" said Hawkins. "She built the Benefits Administration division from the ground up, which today represents 75% of [the company's] total revenue. In addition to Kate being a great leader, she has proved to be a valuable strategic thinker and advisor to me."

Taylor previously served as vice president for more than two years. Before that, she served as director of the implementation division for one year, leading a team of 20 which implemented web-based benefits enrollment systems for clients. Prior to that, Taylor spent five years as a manager in the implementation division, leading a team of 12 implementation coordinators.

She joined BTR in 2011 from Partners Benefit Group, where she spent five years as an electronic benefits manager, overseeing the implementation of web-based benefits enrollment systems. Taylor holds a master’s degree from the University of Bridgeport and a bachelor’s degree from Bastyr University.