Tantus Technologies awarded process automation contract at NIMH

19 November 2019 Consulting.us 2 min. read

IT and management consulting firm Tantus Technologies announced its latest contract award from the National Institute of Mental Health (NIMH). Under the contract, Tantus will provide a digital process automation, collaboration, and data analytics solution to NIMH’s Scientific, Technical, and Other Support Services (STOPS) Office.

Digital process automation, or DPA, automates business processes focused on enhancing the employee, partner, supplier, and customer experience. Processes and systems are digitized, and then information transfer is automated to allow easy access to information that stakeholders need – without having to wait for time-sink requests to clear.

DPA initiatives are often paired with robotic process automation (RPA) technologies, which take over repetitive and routine back office processes, doing the work more quickly and accurately. RPA bots are trained to do a task by watching a user perform it in a graphical user interface (GUI), and then afterwards do the task automatically in the GUI. RPA can be further enhanced through the addition of machine learning, speech recognition, and natural language processing cognitive technologies.

Tantus Technologies awarded process automation contract at NIMH

Tantus’ team of developers will create a solution to automate work for the STOPS Office, allowing it to benefit from increased customer interaction and satisfaction while eliminating redundant work.

"Our team brings a unique Human Centered Design approach to this work, ensuring the solution is  intuitive, streamlined, and user friendly," said Karlene Stecchi, EVP at Tantus. “NIH plays a crucial role in researching and promoting the best ways to keep Americans healthy, and Tantus is proud to support that mission.”

NIMH is the largest research organization in the world specializing in mental illness, with an annual budget of $1.5 billion. It is part of the National Institutes of Health (NIH), an agency of the US Department of Health and Human services responsible for biomedical and health-related research.

Tantus was founded in 2002, and focuses on delivering strategy, program management, IT, design, cybersecurity, and financial management services to government sector clients. The firm has 180 employees across offices in Arlington, VA and Baltimore, MD. Tantus was named a 2019 Top Workplace in the Washington, DC area by The Washington Post.