Genpact acquires supply chain firm Barkawi Management Consultants

17 August 2018 3 min. read

Digital transformation consultancy Genpact has purchased supply chain-focused firm Barkawi Management Consultants. The deal upgrades Genpact’s ability to provide innovative solutions to clients in the areas of supply chain strategy, operations, and digitalization.

Barkawi Management Consultants is a global management consultancy focusing on supply chain improvements. The firm supports clients in the areas of supply chain strategy, demand and supply planning, distribution strategy, and design. The firm also helps clients improve after sales strategies – including warranty and repair management and failure forecasting. Barkawi also partners with supply chain technology providers to enhance clients’ digital capabilities.

The firm’s clients include multinational blue chip firms in industries ranging from consumer packaged goods to manufacturing to aerospace. Founded in 1994, the firm employs over 200 professionals across offices in Munich (its headquarters), Vienna, Atlanta, Moscow, and Shanghai. The consultancy is a subsidiary of Barkawi Group.

The supply chain specialist has now been acquired by management and technology consulting giant Genpact – formerly the business processes services branch of General Electric. After becoming an independent firm in 2005, New York-based Genpact has grown to employ 80,000 people across over 20 countries (with large bases in India and the US), and had revenues of $2.74 billion in 2017.

Genpact buys Barkawi Management Consultants

Genpact has been investing in supply chain services, including digital supply chain analytics, to support clients in consumer packaged goods, industrial manufacturing, and high-tech. The addition of Barkawi Management Consultants, with their leading supply chain consulting experience and technology services, bolsters Genpact’s capabilities in the area.

"Supply chain management is incredibly strategic to our clients since it directly impacts their competitive differentiation, revenue, and operating margins. This is a key area where we're investing," commented Shantanu Ghosh, business leader, Enterprise Services, Genpact. "With Barkawi Management Consultants, we will be adding market-leading supply chain strategy and technology consulting capabilities, as well as terrific talent to our existing domain expertise, digital investments, and managed services base.

“We have already seen the power of this complementary and unique combination drive significant value by enabling an end-to-end scalable transformation proposition in client engagements where we have recently partnered with the firm."

Barkawi North America President Mike Landry will lead the integrated Genpact supply chain business from Barkawi’s office in Atlanta, GA. Meanwhile, founders Karim and Carena Barkawi will focus on the remaining portfolio firms of Barkawi Group, including tech startups ClearOps, Teqport, and Servify.

“This transaction is a great fit for our consulting entity, given Genpact's strong domain expertise, focus on innovation, digital and analytics capabilities, and global scale," remarked Karim Barkawi. "Barkawi Management Consultants clients and Genpact clients will have a much stronger, unified partner to help them achieve transformative results in their supply chain management operations."