Chris Conant joins IT consultancy Zennify as CEO
Chris Conant, former SVP at Salesforce, has joined Sacramento-based IT consultancy Zennify as chief executive officer. The firm also announced the hiring of Matt Henwood as chief delivery officer.
Conant succeeds Zennify co-founder Manvir Sandhu, who will now serve as chief innovation officer.
Zennify was founded in 2013 and specializes in Salesforce and nCino, a enterprise platform for financial services companies. The firm primarily supports clients in banking, wealth management, and insurance.
Zennify has 155 employees listed on LinkedIn and has practices in IT strategy, Salesforce, nCino, data solutions, change management, and managed services.
“We founded Zennify in 2013 on the conviction that people could solve any major challenge with the right data and technology," Sandhu said. "Chris is a seasoned growth leader who knows the art of scaling a business and the science of customer success. I'm confident he is the right person to lead Zennify in this next chapter, and am thrilled to be able to deepen my focus on building the solutions customers need to solve their next set of challenges."
Conant brings 30 years of technology industry experience, including 15 years in the Salesforce ecosystem. He spent the last 11 years at Salesforce, latterly serving as SVP for customer success in North America, overseeing retention and growth of a $16-billion customer base.
Before that, he was COO of Model Metrics, a consultancy that was acquired by Salesforce in 2011. Conant has also served as a board advisor to Salesforce consultancies Silverline and 7Summits.
“As a Salesforce and nCino partner, and one of the original launch partners for Salesforce's Financial Service Cloud, Zennify has built a reputation in the space as one of the go-to partners for financial institutions that want to see accelerated outcomes," Conant said. "It's a testament to their dedication to customer success, and the foundation Manvir and the team have built over the last decade. I'm excited to build upon those relationships and to bring that magic to an even broader set of customers."
Matt Henwood, Zennify’s new chief delivery officer, has been working as an advisor to the company since 2021, when Tercera, a Chicago-based venture capital firm, made a $7.5 million investment to grow the company across North America.
Henwood has more than 25 years of experience in software and IT services, including several Salesforce services firms. He has expertise in operations, customer success, P&L management, and talent acquisition and growth.
Henwood was previously chief delivery officer at RevTech 360, a Salesforce consultancy recently acquired by Studio Science, and EVP for service delivery at 7Summits (now IBM). Prior to that, he was VP for Salesforce Global Services at Appirio (now Wipro).