Capco expands US community banking practice
Capco, a global financial services sector consulting firm, has expanded its US community banking practice with a deeper array of digital offerings.
The new offerings will help community banks and credit unions keep pace with changing consumer expectations and technology innovations offered by larger banks. The more comprehensive services suite will help clients harness leading-edge technologies, offer distinct and compelling products and services, and remain competitive in an evolving marketplace.
“The community banking sector plays a vital role in serving local consumers, businesses, and communities in addition to being a key pillar of the wider US financial system,” said Lance Levy, CEO of Capco. “We remain committed to delivering the innovative, flexible, and robust solutions that will allow community banking institutions to set the pace when it comes to achieving operational excellence, elevating their customers’ experiences, and meeting all their regulatory obligations.”
Capco’s community banking practice has supported clients for more than 20 years, focusing on services in risk and compliance – including helping to identify regulatory requirements, establish effective programs, and remediate deficiencies.
The extended practice offerings now span digital transformation services, including API-first architecture, to enable engaging solutions; marketing and creative services to create tailored customer experiences; payments advisory across instant payments, architecture, and modernization; enterprise data analytics; and cybersecurity services.
“Community banks have traditionally struggled to keep pace with the technological advances and digital offerings of their larger banking peers,” said John Soffronoff, community banking practice lead at Capco. “We can partner with community banks to help them devise strategies to remain competitive, develop personalized products and services, and maintain enduring relationships with their customers.”
Capco delivers a wide array of management and technology consulting services to clients in banking and payments, capital markets, wealth and asset management, and insurance. The firm also works with energy sector clients in the United States.
Headquartered in London, Capco has more than 6,500 employees globally. It is owned by Indian IT consulting giant Wipro, which acquired it in 2021.
