Deloitte | Global news | CRM

An overview of Deloitte global news on CRM:

Canada

North America | Canada

Deloitte Canada buys Salesforce consultancy Nubik Deloitte Canada has acquired Nubik, a Montreal-based Salesforce consulting firm.
04 August 2022
Australia

Oceania | Australia

Australian retailers enter festive season with a mixed outlook A tough year is set to tone down the Christmas spirit amongst Australian retailers, with just over half expecting an increase in sales over the holiday season.
24 November 2019
United Kingdom

Europe | United Kingdom

Banks to improve customer services offerings as economy stabilises As the global economy moves towards steady growth – with rates expecting to see rises over the coming years – banks are entering a more stable mode of operation.
28 February 2018
United Kingdom

Europe | United Kingdom

Loyalty schemes increasingly mismatched to customer expectations Loyalty programmes and schemes may no longer be fulfilling the expectations of consumers, as increasingly competitive consumer markets seek to secure long-term customers.
09 August 2017
United Kingdom

Europe | United Kingdom

Deloitte & Sprinklr partner to help brands focus on CX Deloitte Digital and enterprise social technology Sprinklr have formed a strategic alliance to help clients focus on customer experience (CX).
07 August 2015

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