RSM US teams up with Automation Anywhere to bring RPA to mid market

22 October 2018 3 min. read
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RSM US has partnered with robotics process automation (RPA) expert Automation Anywhere to deliver RPA solutions to middle market clients in the US.

Robotic Process Automation (RPA) is an increasingly popular technology which takes over repetitive and routine back office processes, doing the work more quickly, more accurately, and without human fatigue. RPA pulls error-prone humans out of mundane tasks like data entry – enhancing productivity, boosting accuracy, and freeing up people to do higher-level tasks.

RPA bots are trained to do a task by watching a user perform it in a graphical user interface (GUI), and then afterwards do the task automatically directly in the GUI. RPA can be further enhanced through the addition of machine learning, speech recognition, and natural language processing cognitive technologies.

Founded in 2003, San Jose-based Automation Anywhere helps businesses unlock the potential of RPA within their operations. Over a thousand organizations use the tech firm’s software bot platform to complete repetitive tasks faster, error-free, and with lower operational costs.

Automation Anywhere’s platform makes real productive impacts for their clients. For example, the firm helped HGS Insurance implement RPA to streamline member enrolment and commercial claims testing processes. In member enrolment, average handling time was reduced from 15 to 10.5 minutes, while reaching 99.97% accuracy in the previously manual entry process where 80% of errors occurred. Meanwhile, the commercial claims process saw average handling time reduced by 40%, with manual effort reduced by 90% and cost savings of 35%.RSM US teams up with Automation Anywhere to bring RPA to mid marketThe tech firm will be teaming up with accounting and consulting firm RSM US to deliver RPA solutions to the American middle market – firms with revenues between $10 million and $1 billion. RSM US is one of the leading professional services firms focusing on the middle market, and is the fifth largest accountancy in the US. It has about 10,000 employees and posts $2.4 billion in annual revenues. In addition to core tax and audit services, RSM provides consulting services in the areas of strategy, risk, transactions, and technology, among others.

Combining RSM’s consulting expertise with Automation Anywhere’s leading tech platform, the pair will provide clients with an end-to-end RPA solution which delivers productivity results fast.

"RSM is thrilled to work with Automation Anywhere to help meet the growing demand for RPA solutions in the middle market," said Chris Wetmore, national RPA lead at RSM. "From its industry expertise to its ease-of-use, Automation Anywhere will enhance our ability to deliver cost-saving RPA solutions to our clients to increase their overall operational efficiency."

RSM will implement its partner’s RPA solutions to help clients across industries revamp their supply chain, finance, and accounting processes. Commenting on the partnership, Anubhav Saxena, Automation Anywhere’s executive VP of Partnerships, Strategy and Operations said, “The consulting experience of RSM, along with their proven technology, RPA, and industry expertise, provide unmatched value for middle market companies in automating business processes."