Mercer names Melissa Swift as transformation leader for US and Canada

18 November 2021 3 min. read
More news on

Mercer, a global human resources and wealth management consultancy, has appointed Melissa Swift as leader of transformation services in the US and Canada.

Swift, who joins Mercer from Korn Ferry, is based in New York and will report to Susan Haberman, head of the US career business, and Ravin Jesuthasan, global leader of transformation services. Jesuthasan joined Mercer earlier this year after spending more than 25 years at Willis Towers Watson.

Mercer’s transformation practice advises on people-focused transformation, including workforce and organizational transformation, HR model redesign, digital employee experience, and change management planning and implementation.

The future of work – including shifting talent strategies, remote working, digital collaboration, and automation – was pushed into the present by the pressures of the pandemic, forcing many companies to jump in unprepared. Now many companies are looking to make their abruptly digitalized workplaces operate as well as they can, while placing further investment into AI, reskilling for employees, and alternative workforces.

Mercer names Melissa Swift as transformation leader for US and Canada

Swift is an experienced HR consulting leader who specializes in reshaping workforces for the future. Prior to joining Mercer, Swift spent over four years at Korn Ferry, where she was a senior client partner and global leader of workforce transformation. She also previously served as global leader of digital solutions, launching the offering and developing data-driven IP related to best-in-class digital leaders and organizations.

Before that, Swift spent nearly a year at Egon Zehnder, where she served as global CEO practice specialist, and one-and-a-half years at Russell Reynolds Associates as thought leadership architect, leading data-driven research on executive leadership.

Prior to that, Swift spent six years at Deloitte, where she was an associate director in global sustainability services. In the role, Swift led the launch and global rollout of two integrated market offerings focused on sustainability and cleantech transformation.

Earlier in her career, Swift was an associate in structured carbon sales at Deutsche Bank, where she conducted two landmark derivatives trades.

She holds an MBA from Columbia University and a bachelor’s degree from Harvard University.

“Melissa brings a wealth of experience as an innovation, transformation and digital consulting leader with a unique track record of translating analytics-driven insight into solutions and sales,” Haberman said. “We’re confident that her experience and skillset will help bring innovative solutions to our clients and position our business for consistent growth.”

Mercer is one of the largest human resources consulting firms in the world and one of the largest outsourced asset managers, with AUM of $380 billion as of June 2, 2021. The New York-based firm has approximately 25,000 professionals across 43 countries.