Nonprofit-focused consultancy Graham-Pelton launches new service lines

07 June 2019 Consulting.us

Graham-Pelton, a fundraising and management consulting firm for the non-profit sector, has launched two new service lines which address vulnerabilities in staff turnover and cybersecurity.

With nonprofits facing critical challenges from high staff turnover and looming cyber threats, Graham-Pelton has rolled out Quotients, a talent assessment and team workshop offering, and Cybersecurity Services, which helps nonprofits understand cyber risk and take immediate steps to secure their operations.

According to research from the Human Capital Institute, most organizations operate at 30% efficiency due to poor employee engagement. The new Quotient offering helps align employee strengths to boost productivity, improve team dynamics, and reduce staff turnover.

"A notably high rate of staff turnover is pervading the nonprofit industry in sweeping ways, resulting in dramatic costs to an organization and the loss of institutional knowledge. Over time, it can chip away at an organization's brand promise, leaving philanthropic giving to suffer. But it doesn't have to, and that's precisely why we created Quotients," Lindsay Morlock, Graham-Pelton COO and the lead architect of Quotients, said.Nonprofit-focused consultancy Graham-Pelton launches new service linesIndividualized online assessments help employees identify their behavioural patterns, strengths, and motivations; one-on-one feedback sessions help them understand what their profile reveals about their strengths; and then interactive group sessions highlight similarities and differences in work styles, leading to actionable strategies that improve team dynamics and individual performance.

The Cybersecurity Services offering, meanwhile, aims to address the alarming number of nonprofits without adequate cybersecurity strategies. According to 2017 research from CohnReznick, nearly half of nonprofits had not completed a cyber risk assessment in the past year, while 66% had no plan to increase spending in data security.

"In my day-to-day work with nonprofits of all sizes and in every sector, this dangerous blind spot emerges again and again," Jennifer Harris, Graham-Pelton SVP, said. "At an average cost of almost $4 million per breach, cybersecurity is simply something most nonprofits can't afford to ignore."

In partnership with National Cybersecurity Society (NCSS), the service line aims to boost cybersecurity through education, awareness, and advocacy. Offerings include cyber assessments and remediation plans; workshops addressing risks, audit preparations, and actionable steps; and GDPR education and compliance, covering data collection, storage, and use practices.

Headquartered in New York, Graham-Pelton offers consulting services in fundraising strategy, organizational effectiveness, and business intelligence to nonprofits across the globe. The company has further US offices in Washington, DC, Charlotte, Boston, and Chicago, as well as international locations in London, Edinburgh, and Dublin.


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