Navint acquires Salesforce consultancy Statera
Navint, a West Henrietta, New York–based management and technology consulting firm, has acquired Statera, a Denver-based consulting firm which focuses on Salesforce CPQ (configure, price, quote) and billing implementation engagements.
Founded in 1995 as Sigma Consulting, Navint helps recurring revenue companies drive growth and operational efficiency, deploying all major enterprise resource planning (ERP), customer lifecycle management (CLM), CPQ, and billing technologies. A majority of the firm’s clients deploy the market-leading Salesforce platform.
A shift to recurring revenue models – driven by emerging subscription-based models – has changed how people and business buy things, from software to vehicles. Many organizations struggle to strategize and implement back-end process transformations driven by the shift.
Solutions have to support disparate revenue streams and complex billing calculations in the quote process, while enabling contract alterations, all while delivering a smooth customer experience. Failing to connect CPQ, billing, CLM, and ERP can result in revenue leaks, churn, and billing disputes, among other issues.
Modern customer relationship management (CRM) solutions, notably Salesforce, are a popular choice among enterprises to bring together the sales and marketing process into a streamlined, effective, technology-powered whole.
Earlier this year, Navint expanded its internal Salesforce team to meet growing market demand. The company has over 100 consultants worldwide.
Now, the firm has further expanded its quote-to-cash implementation capabilities with the acquisition of Salesforce expert Statera. The Denver-based consultancy provides strategy and implementation services in CRM, quote-to-cash, and custom technology solutions. Founded in 2001, the company has completed more than 2,000 successful engagements.
Navint will welcome all of Statera’s offices and employees, expanding its footprint in New York, Boston, Chicago, Denver, Dallas, and London.
The acquisition was backed by Boathouse Capital, a Philadelphia-based private equity firm with $350 million under management. Boathouse, which recapitalized Navint in 2015, focuses on mid-market software and technology-enabled services companies.
“Adding Statera’s deep technical expertise to Navint’s proven business and advisory services allows us to deliver a comprehensive and connected set of services to meet our enterprise clients’ most difficult lead-to-revenue challenge,” Jim Martindale, CEO of Navint, said. “We can now accelerate how we offer these services to current clients and expand our reach to help new clients successfully transform.”