KPMG and Google join forces to bring Industry 4.0 solutions to clients

Big Four professional services firm KPMG has teamed up with Google to provide digital solutions powered by the the tech giant’s Cloud Platform. The partnership has already rolled out solutions related to intelligent customer interaction and GDPR compliance, with more innovative solutions in the pipeline.

Businesses striving to remain competitive are increasingly looking at digitalization and Industry 4.0 elements like artificial intelligence and cloud computing to unlock new efficiencies and boost productivity. Tech behemoth Google is one of the leading forces in AI, cloud computing, and automation, and is shaping up to be the leading super-corporation of an exciting robotic future.

Many companies are contracting the help of consulting firms like KPMG to help them create and implement digital strategies. Most of the time, these consultancies partner up with premier tech firms like Microsoft, IBM, Oracle, and Google to provide tailored digital solutions for clients.

Now, Big Four accounting and consulting firm KPMG has announced that it has partnered with Google to support clients with the adoption of AI and cloud computing technology. KPMG will build a suite of solutions on the Google Cloud Platform (GCP) to support a wide range of industry clients with cyber security, compliance, and business and process performance improvement. The solutions will have the added strength of GCP’s trusted security, data analytics, and machine learning.

KPMG has two solutions ready on the Google Cloud Platform – KPMG Intelligent Interactions and GDPR Assessment and Compliance. Intelligent Interactions uses machine learning and speech-to-text technology to automate and enhance customer interactions. Virtual assistants built with Google Cloud machine learning can also predict customer needs.

KPMG’s GDPR solution assists clients with the challenges of compliance, while laying the basis for strong data management and privacy beyond the domain of GDPR. The solution combines KPMG’s advisory expertise in regulation and compliance with Google’s secure cloud-based data warehousing and infrastructure – reducing compliance costs while streamlining processes.

"Organizations are seeing advanced technologies and natural language experiences as a key to transforming their businesses," said Miriam Hernandez-Kakol, KPMG's Global Leader for Customer & Operations and Executive Sponsor for the Google Alliance. "KPMG is creating data-driven solutions that harness Google Cloud technology, including machine learning, to help our member firm clients advance business strategies and deliver unrivaled digital experiences.”

"Our alliance with KPMG helps customers across industries benefit from the advantages of Google Cloud, including our advanced security, data analytics and machine learning capabilities, to solve real business challenges," says Tariq Shaukat, President, Partners and Industry Platforms, Google Cloud. "We're working alongside KPMG to develop new solutions that help enable customers to actively participate in the ideation and creation of their own solutions."

Big Four firms are increasingly establishing themselves as leaders in the emerging digital space. PwC is now advising clients in the lending industry on how to drive customer engagement in the new era of digital mortgages. Both Deloitte and EY are now major promoters of blockchain technology, with the latter helping launch the world’s first blockchain platform for marine insurance.